Canberra Computer Doctors Blog

04 Mar 2015

3 Common Mistakes PC Users Make

Category: Computer Repair | Author: Canberra Computer Doctors

Here at the Canberra Computer Doctors, people making mistakes with their computers all the time. Let’s face it, when you are in the business of repairing computer problems you pretty much see everything. Here are a few things we see on a regular basis – are you guilty of committing any of these mistakes?

Not Properly Ejecting USB Drives

I think this is something that we have all been guilty of at one stage or another! However if you simply pull out a USB drive without correctly “ejecting it” you can risk data loss. If you are unsure of how to do this, Microsoft have a guide you can read here. It is important to get into the habit of doing this, as there is no worse feeling than losing an entire days work because you couldn’t take the 3 seconds it requires to remove the device properly!

Trying To Over Optimise Your Computer

No one likes having a slow computer and everyone likes to feel safe online, but trying to over optimise your computer can actually have negative consequences. For example, if you have two antivirus programs running on your machine, they may conflict with each other leading to all sorts of strange results. Also running computer programs that claim to speed up your computer rarely do anything except empty your wallet. A good program to run every few weeks is CCleaner, but anything else is usually overkill.

Forgetting To Duplicate Your Data

There is nothing more heartbreaking than having to tell one of our customers that they may not be able to recover the data from their hard drive. Whether it be holiday photos, wedding videos or just anything of sentimental value, it is never a good feeling to lose something that is important to you. All too often when we ask customers if they had a backup of their external hard drives we get the response – “that was my backup”. Hard drives cost well under $100 these days for a few terabytes of storage. Online backups are also readily available which will protect your data against anything that can go wrong. There are so many options on how you can protect your data these days there really is no excuse not to!

If you need help with anything we have listed here, feel free take a look at some of our popular services or call us on 6223 2333.

Genuine Reviews

JoAnn A

Albert promptly arrived at 11 and quickly ascertained what problems I was having with my computer. He checked with me at times during the process and made sure that my questions were all answered. I appreciated his knowledge and how he explained things to me in a clear, understandable way. I think Albert will be a great addition to your team.
Giles H.

You covered my needs exceedingly well. I couldn’t ask for more .
Sally H.

Working from home, I don't have an IT helpdesk that I can call on when I have technical problems with my computer. After many frustrating hours trying to resolve an internet issue, I contacted CCD and to my surprise, I had a technician come to my house and resolve the issue within 3 hours. The payment I made to CCD was much cheaper than my many hours lost trying to resolve the problem. Based on my experience, I would have no hesitations calling CCD again.
Andrea B.

I was impressed by the professional way in which everything was carried out and will be recommending Canberra Computer doctors to other people on my staff
Mary M.

I have to say my laptop has never run as well as it now does. I would highly recommend your company. I am more than pleased. He spent the time that was needed to make sure that everything worked perfectly, without skipping corners. I was very impressed with Wally’s expertise.
Sue B.

We were very happy with the service provided to us by Canberra Computer Doctors as they provided timely, professional help and listened to our concerns.
Jenny M.

The technician came exactly when he said he would, which for me is important. Told me exactly what was wrong with my computer. Though this meant getting a replacement, I was extremely impressed by the speed in which this was achieved and the helpful pleasant manner of the technician. I will certainly be recommending Canberra Computer Doctors to my friends.
Nick M.

I found CCD really easy to use; from my initial telephone enquiry I was offered a costing, an arrival time which was met, a technician who was proficient and who was able to explain to a non-technical person what the issues were. I would use CCD again.
Peter S.

From our single experience with Canberra Computer Doctors we would be happy to recommend the services to others and will use CCD again if necessary.
Vicki D.

One of the best and fastest computer services that i have used. Tim was fantastic, he explained everything in terms that i could understand, and explained everything that he was doing, and surprise, surprise he did everything he promised! I will recommend your service to everybody.
Alan B.

After not having a response from another company for nearly three weeks I found Canberra Computer Doctors, and thank goodness I did. These guys are amazing!
Pam G.

The technical support I received was carried out in a most friendly, quiet and efficient way by a technician who explained what he was doing and why. He also carried out extensive tests and added various ways in which to assist the greater efficiency of my computer. Thank you.
Jane H.

I would call on this firm again if I had a need, my computer was running slow, had more than one virus and had loads of things needing a clean-up. My understanding of how to do this is nil, the technician was friendly and understood my needs well, he fixed all my problems for me.
Katherine O.

The booking process was easy and very supportive. I rang late one afternoon and the booking was made for the following morning, which was an unexpected but pleasant surprise. The technician arrived when expected and provided some useful advice. I will definitely use you again.
Henti N.

I am most pleased with the service and the young man’s explanation of what he was doing and why. I would not go anywhere else in future.
Saul J.

Wally from CCD has been technically excellent, professional and prompt. The service has always been good and prices reasonable
Lesley G.

Safat arrived well within the given time frame and called to say when he would arrive. Technical knowledge was great and the problem fixed to our satisfaction.
Barrie E.

Very fast turnout. Great staff. Everything was fixed quickly. They even asked if I had any other problems. GIVE THEM A RING.
Andrew G.

Canberra Computer Doctors were prompt, professional and most importantly, they were knowledgeable & got me back online & operational again. Thank you.
Aileen P.

Really impressed with the prompt response. Thank you.
Nick Y.

CCD was clear in its quote, punctual, and the technician courteous, professional and competent. Everthing that you would want.
Janet E.

My husband is disabled and is difficult for me to get to shops. Canberra Computer Doctors came to the house and were able to assist getting everything functional again. We are truly grateful for their service.